Privacy policy
How 326ENERGY LLC handles information on this website.
Last updated
Information you provide
When you submit an order request, we store your name, email, telephone number, delivery address, requested items and any notes you choose to include. Contact messages are stored so our team can respond and support your request. Online payments are currently unavailable; the site does not collect card details.
Optional site analytics
Analytics are off unless you explicitly opt in. When you allow them, we collect your IP address, browser and operating-system information, device category, referring website’s hostname, visited page paths, cart and checkout actions, and visit timing. A random identifier stored for the browser tab’s session links activity during that visit; the server stores a hashed version of that identifier.
An authenticated store administrator can see recent visits, current pages, the page-visit timeline, estimated active viewing time and elapsed visit time. Location estimates at country, state or city level are derived from your IP address using a local geolocation database. They are approximate, can be incorrect and do not use your device’s precise location. We do not send IP addresses to an external lookup service.
Analytics records do not contain your name, email, form contents, search terms or URL query parameters. We do not use device fingerprinting or link analytics records to your order details. We do not send analytics to advertising networks.
Analytics retention & your choice
Full IP addresses are available only to authenticated administrators and are removed from analytics records after 7 days. Visit and activity records are retained for up to 30 days. Access-limited backups rotate within 14 days; retention rules are reapplied when a backup is restored. You can withdraw your analytics choice at any time using . Withdrawal stops future collection; existing records remain subject to the retention periods and your data rights.
Do Not Track and Global Privacy Control signals disable analytics. You can browse, use your bag and submit a request without allowing optional analytics.
Necessary storage and infrastructure
Browser storage remembers your shopping bag, comparison choices, language, currency and display preferences. Essential cookies support order verification and session continuity. We may use a country estimate from the connection to suggest a display currency. This does not use precise device location, and you can change the selection. Hosting, network and security providers may process connection information, including IP addresses, to deliver and protect the website.
Use of information
We use order and contact information to review requests, arrange fulfilment, communicate with you and maintain necessary business records. We share information with service providers only as needed for these purposes. We do not use advertising tracking on this site.
Your choices
You may contact us to request access, correction or deletion of your information, subject to applicable record-keeping requirements. Send requests to support@326-energy.com. We may need to verify your identity before providing access to order information. For browser storage options, see our cookie policy.
Contact
326ENERGY LLC
50 Main Street, Suite 1000
White Plains, NY 10606, United States
support@326-energy.com
+1 (928) 250-0440
Need a hand?
support@326-energy.com · +1 (928) 250-0440
Include your order reference when you have one.