Orders & payment
Review your request with confidence. No payment is taken on this website at this time.
Last updated
Online payments are currently unavailable. You can submit an unpaid order request. We will confirm product availability, regional compatibility, delivery, applicable taxes or import charges and the final payable amount before payment and fulfilment. No payment details are collected and no charge is made when you submit your request.
How an order request works
- Add your chosen products to your bag and check quantities and displayed prices.
- Enter and review your contact and delivery details at checkout.
- Submit your request and keep the reference shown on the confirmation page.
- We review availability, delivery details, applicable taxes and the final payable amount before payment and fulfilment.
A request reference acknowledges receipt of your request. It does not mean that payment has been taken or that fulfilment has started.
Prices, discounts and currency
Catalog base prices and saved order requests are in US dollars. You can display prices in USD or EUR. Euro prices are estimates converted using a reference exchange rate; they may change when that reference rate is updated. The final payment amount and currency are confirmed with you before payment. The 15% discount is already included in displayed product prices; no code is needed and discounts do not stack. Free standard delivery to the 48 contiguous United States and Washington, DC, estimated up to 15 calendar days after confirmation; to supported European destinations, up to 30 calendar days. Handling and transit are included. Applicable taxes and import charges are confirmed before payment. See the promotion terms and shipping policy.
Payment details
No card, wallet or bank details are collected when you submit a request. There is currently no active online payment method on this website. Do not send card or bank details by email, contact form or order notes.
Cancelling a request
To cancel an unpaid request, email support@326-energy.com with your request reference before fulfilment begins. No refund is needed if no payment has been taken. For paid or dispatched orders, contact support for the options available under our Returns & Refunds policy. Your statutory cancellation and consumer rights remain unaffected.
Need help with a request?
Check your request status using your request reference and email.
support@326-energy.com · +1 (928) 250-0440
See the following policies for return and warranty terms.
Returns & refunds · Seller warranty
Need a hand?
support@326-energy.com · +1 (928) 250-0440
Include your order reference when you have one.